Customer Service

We are always there for you!
Optimal customer care is our overriding principle. Above all, this means that our employees are directly available for you at all times. We do not issue online tickets – you will find all our direct contact details on our homepage.

Whether you want to speak to a software developer or one of the directors, just give us a call! It is normal for us to adapt to individual requirements and to work out tailormade solutions in every case. Our maintenance plans, for example, range from a convenient, all-inclusive service contract with a guarantee of availability (in which all maintenance and repair expenses are included) to maintenance by the users themselves. An intelligent, common parts concept reduces the number of required wear parts to a minimum guaranteeing high uptime for IAG-ng measurment systems. Accessibility, a clear system layout, comprehensive diagnostic tools as well as low spare parts costs makes IAG exhaust gas measurement systems the clear choice.

We have been an MKS premium partner for many years and have extensive experience in all MKS FTIR spectrometer repairs. We are also certified as a service partner for all other devices and components used in our measurement systems.

Headquarter
IAG Prüfstandtechnik GMBH
Industriestrasse 322
A-2722 Weikersdorf
Austria / Europe
+43 2622 41712 0office@iag-ng.at
© 2022